Grade A - Minimal product impact. The product inside has little sign of damage. Small scratches in unseen areas (to the rear, underside or hidden when integrated). Packaging has signs of being opened.
End of Line products - boxes may be dirty, and spare/replacement parts may not be available. Grade B - Minor product Impact. Cosmetic damages visible on item, such as one or two scratches, dents, scuffs or flaking/tarnished paintwork. Larger dents in unseen areas that do not affect usage. The photos in the listing show the brochure image of the product for sale as well as examples of the grading, which are not necessarily for that product. These are to be used as a guide only. Please bear in mind, we cannot provide exact details of the product that will be sent to you only the grade.Whereby a customer refuses to provide their name, the consignment will not be left with them but fall under the'refused goods' process. Appliances may be brought into your home at the driver's discretion, providing that access is not an issue. All deliveries must be signed for, and appliances may be brought into your home at the driver? S discretion, providing that access is not an issue. Where do we deliver to?
We will provide you with instructions on how to return your item. For faulty items that have been installed or certain electrical appliances that are hard-wired we may ask to see Proof of Installation by an electrician. We will require a Gas Installation Certificate for all gas appliances. All items carry a 3-month parts guarantee issued by Cookology which is subject to provisions that the appliance. Has been used solely for domestic purposes and is on domestic premises, i.
Not for commercial or trade use. Has been used solely in accordance with the instruction manual. Where applicable, has been installed by a registered professional, with certificate of installation. Has not been subject to misuse, accident, modified or repaired by anyone other than registered service engineers.How long is the guarantee and how do we report a fault? All our Cookology appliances come with a 3-month guarantee which is agreed upon and managed directly with us. How do your items get graded? Our expert engineers complete a full function test and cosmetic analysis. They then get graded as per our in-house grading system.
The damage on my item exceeds my expectations. Can I view the product in person before purchasing? Please bear in mind, we cannot provide exact details of the product that will be sent to you, only the grade.Who will deliver my order? Small items will be delivered by APC. Large items will be delivered by Furdeco. Can you help with a question I have about an appliance I've had delivered? Cookology Built In Tall Integrated Freezer 212L Frost Free - CITDFRZ177 White.
Cookology 100cm Ceiling Island Cooker Hood - CEI100WH White Glass. This listing is currently undergoing maintenance, we apologise for any inconvenience caused.